Privacy Policy

Who we are

At Brockworth Link we realise how important your personal information is. We wholeheartedly appreciate your trust in us to use that information carefully and sensibly.
This notice describes within the privacy policy of Brockworth Link. By visiting Brockworth Link, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information
Any personal information provided to or to be gathered by Brockworth Link is controlled primarily by Brockworth Link based at Brockworth Community Library, Moorfield Road, Brockworth, Gloucester, GL3 4EX.

What Personal Information about its visitors does Brockworth Link gather?
The information we learn from our visitors helps us personalise and continually improve your experience at Brockworth Link.
We use the information to communicate with you about fundraising events, courses etc.

Here are the types of information we gather.

Information You Give Us:
We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, improving our website and communicating with you. Your information is stored securely. You can have your data removed at any point from our database by contacting us.

E-mail Communications:
We will delete you from our database immediately should you wish. As a customer of Brockworth Link, we will use your data to contact you via email.

What about Cookies?
Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can:
• help search engines remember that you want your search results in English;
• help a website remember your preferences so that you don’t need to customise it every time;
• help our website to deliver a better service by showing you the content most relevant to you;
• identify and resolve errors so that the site is improved for everybody;
• analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:
• Name: AnyCookie
• Value: 1234a5b638d7
• Domain:
• Expires: 17th September 2013

The cookie explained:
• Name = The name of the cookie
• Value = The piece of information that the cookie is created to store
• Domain = The website where the cookie is used
• Expires = The date when the cookie will be deleted from your web browser

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

Does Brockworth Link share the Information it receives?
No, we certainly do not. Information about our visitors is an important part of our business and we are not in the business of selling it to others.

Where your data is stored?
We store your data on our secure server. Your data can only be viewed by our staff. By submitting your personal data, you agree to this. Only necessary paperwork with your data is stored and is kept securely with access only by our relevant staff. Data stored in paper form is kept in locked receptacles.

Keeping your data secure and disclosing your information
Transmitting information over the internet is generally not completely secure, and we are unable to guarantee the security of your data. Any data you transmit to us is at your own risk. We have procedures and security features in place to keeping your data secure once we receive it. We will never share your information with any other organisations for marketing, market research or commercial purposes, and we do not pass on your details to other websites or third parties. We may pass on your personal information if we have a legal obligation to do so. By supplying your personal information to us verbally, via the website forms or by any other routes, you agree to this.

How can I choose the route to contact me?
As a customer of Brockworth Link, we will use your data to contact you via email, phone or post. You will have selected which method you preferred when you completed our Data Protection form.

Notices and Revisions
If you have any concern about privacy at Brockworth Link, please e-mail us a thorough description and we will try to resolve the issue for you. It is your responsibility to check our website frequently to see any recent changes to our privacy policy.

Complaints or Enquiries
Brockworth Link endeavours to meet the highest standards when collecting and using personal information. We take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. If you wish to complain about this policy or any of the procedures set out in it please contact the General Manager on 01452 863 681.